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1309 Kempsville Road      Norfolk, VA 23502      757.461.5001
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Lake Taylor Transitional Care Hospital

Frequently Asked Questions

What type of insurance do you accept?

Lake Taylor medical and rehabilitation services are covered by most managed healthcare organizations, group medical and worker's compensation plans. We are Medicare-certified and our working knowledge of the ever-changing regulations is extensive. We accept Medicare and Medicaid, as well as most third-party insurance plans. Our business office files directly with most insurance companies.

Do I need a referral to be admitted to Lake Taylor?

No, however, referrals can come from family, physicians, insurance representatives, case managers, discharge planners and social workers.

Can I tour the facility before my family member comes to the hospital?

Of course. We welcome family and friends of our patients to visit, before and during their stay. To arrange a tour, call 757-461-5001, extension 475.

Does the hospital have a representative that will speak at my organization's meeting?

We have a Speaker's Bureau that we developed specifically to meet the public's need for updated information on important healthcare issues. Our professionals can address many topics - from healthy aging to sub-acute care. E-mail us or call 757-461-5001, extension 475 for more information on speakers or for a list of topics.

Why did you change your name?

We changed our name to reflect the focused nature of our services and also to alert the public that we are not an acute care hospital. Thus, we do not have emergency and operating rooms.

What is the difference between Lake Taylor and other hospitals in the area?

Focusing on transitional care, rehabilitation and recovery services, our unique environment provides patients with the opportunity to transition from hospital to home.

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